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What You Need to Know Before Using ex66

Access to ex66 and its services depends on your local law and the eligible regions we currently support. These terms govern how your account, your data, and your activity on the platform are handled — read them so you know exactly where you stand.

Jurisdiction-dependent accessAccount data handled with careClear terms, no hidden clausesBangladesh eligibility appliesContact us with any legal question
ex66 What You Need to Know Before Using ex66
LEGAL CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have a question about how these terms apply to your account, how your data is used, or how to close your account and request data removal, our support team handles those requests directly. You can reach us through live chat, email, or your account message centre — whichever suits you.

Team online

Live Chat

Start a chat from any page on ex66. Describe your legal or account query and our team will route it to the right person without delay.

Email Support

Send detailed legal or data-related queries by email. Include your registered account details so we can verify your identity and respond accurately.

Account Message Centre

Log into your ex66 account and use the message centre for a written record of your enquiry — useful for account closure or data requests.

DATA AND ACCOUNT SECURITY

How We Protect Your Account and Handle Your Data

Your account information, transaction history, and personal data are stored securely and accessed only for the purposes described in our policy. We use encrypted connections across the platform, and your wallet details — whether linked to bKash, Nagad, or Rocket — are never stored in plain form. If you want to know what data we hold, request a correction, or ask us to delete your account, you can do that through support.

Data Retention

We retain account and transaction data only as long as needed for operational or legal compliance purposes. After account closure, data is held for a defined retention period before removal.

Cookie Use

We use cookies to keep your session active, remember your wallet preference between visits, and understand how pages are used so we can improve them.

Account Security

Each login uses OTP verification sent to your registered mobile number. If you notice unauthorised activity, contact us immediately through live chat or email.

Data Access Requests

You have the right to ask what personal data we hold about you. Submit the request through email or the account message centre with proof of account ownership.

Common Questions About ex66 Legal Terms

These are the questions we hear most often about eligibility, data, account rights, and how our terms actually work in practice.

Whether you can access ex66 depends on local law and the eligible regions we support. Check your local regulations before opening or continuing to use an account.

We collect your name, contact details, and payment information such as your bKash or Nagad number. This is used to verify your identity and process your transactions.

Yes. Send a deletion request through email or the account message centre with your account details. We will process the closure and confirm the data retention period that applies.

Raise the dispute through live chat or email within a reasonable time after the transaction. Include your transaction reference and we will investigate through the relevant payment channel.

Yes. Material changes are communicated through your registered contact. Continuing to use the platform after that notice means you accept the updated terms.

We reserve the right to restrict or close accounts that appear to be accessing the platform from regions where use is not permitted under local law or our eligibility rules.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.